Reference

Legal Terms Before You Open Access

234slot keeps the legal terms for account access, wallet records, cookies, and support requests in one place so you know what applies before you open an account.

Local-law accessDANA recordsOVO recordsGoPay checksQRIS receipts
234slot Legal Terms Before You Open Access
CONTACT ROUTES

Where Legal Questions Reach Us

A legal question should reach a channel that can keep a record, not disappear in a lobby message. We route account-name corrections, wallet evidence, privacy requests, and access questions through support so your case has a timestamp. Use the account menu path Profile > Help > Legal Contact after login, or write from the same phone number used on your account.

Team online

Live chat record

Our live chat is staffed 09:00-23:00 WIB for account and legal-routing questions. Share your account ID and the payment rail involved, such as DANA or QRIS, so we can attach the chat record to the right wallet case.

Email requests

For data access, correction, or deletion requests, email support with your registered phone number and a short subject such as Legal Data Request. We may ask for a wallet reference from OVO, GoPay, or DANA before making changes.

Account menu path

From mobile, open Profile, choose Help, then select Legal Contact to send a request from inside your session. This path helps us verify that the question came from your account before we discuss wallet or login details.

ACCOUNT CARE

How We Handle Legal Records

Legal handling is part of the account flow, not a separate promise. We keep the records needed to operate your wallet, verify access, investigate support cases, and respond to rights requests.

Data we collect

We collect the account details you submit, login events, device signals, wallet references, and support messages. These records help us confirm access, trace QRIS or GoPay payments, and respond when you ask for a correction.

Cookie handling

Cookies help keep your session active, remember language settings, and protect login flow on mobile browsers. You can clear browser cookies, but doing so may require a fresh login and another account security check.

Wallet records

DANA, OVO, GoPay, and QRIS entries are stored with reference numbers, time, amount, and account linkage. We use those records to match payment questions without asking you to expose your payment app credentials.

Security checks

When you change a phone number, reset a password, or update payment details, we compare the request with session history and wallet use. This reduces the chance that another person can alter your account record.

Retention window

We keep account and wallet records only as long as needed for operation, dispute handling, legal requests, and security checks. Some records may remain after closure where law, payment tracing, or support history requires it.

Change requests

If your name, phone number, or wallet detail is wrong, contact us through Profile > Help > Legal Contact. We will ask for enough evidence to identify you before changing data tied to Dragon Tiger or wallet activity.

Legal Questions Before Account Use

These answers cover the legal points we see most often before you open an account or send a wallet request. They explain access, data handling, account corrections, cookies, and support contact routes in practical terms. For anything tied to your own record, contact us from the registered phone number or inside your account menu.

Access and eligibility depend on local law and are available only where local law permits. Before you open an account, check the rules that apply to your location and use your own phone number during registration.

We keep payment references, timestamps, account linkage, and support messages for DANA, OVO, GoPay, and QRIS. These records help us trace payment questions and handle disputes without asking for your payment app password.

Use Profile > Help > Legal Contact after login, or email support from your registered phone number. Tell us whether you want access, correction, or deletion, and include your account ID if you have it.

Yes, but we need to verify the request first. We may compare your login history, recent wallet references, and account steps before updating details that affect DANA, OVO, GoPay, or QRIS records.

Cookies support session continuity, language selection, and login protection. Clearing them does not remove account records, but it may sign you out and trigger another verification step when you return to the lobby.

Send the session time, game name, and account ID through Legal Contact or live chat between 09:00-23:00 WIB. We check records for rooms such as Dragon Tiger, Rocket Crash, Bingo, or MotoGP Betting.

We stop normal account access after closure, but certain records may remain for payment tracing, support history, security checks, or legal obligations. We will explain what can be deleted and what must be retained.